Privacy statement

Robeco Pension Fund (hereinafter referred to as the Pension Fund) is responsible for processing your personal data as described in this privacy statement. The Pension Fund attaches great importance to your privacy. Personal data is therefore treated and secured with the utmost care. The Pension Fund ensures that your personal data is always processed in accordance with the EU General Data Protection Regulation. 

This Privacy Statement describes, among other things, the processing purposes, data categories, the use of cookies by the Pension Fund, and how you can exercise your rights with regard to your personal data.

This Privacy Statement may be amended from time to time if new developments require us to do so. The Pension Fund therefore recommends that you regularly consult the privacy statement on this page so that you remain informed of any changes. The date of the most recent version is included below this Privacy Statement.

The personal data we process as a website visitor

On this site, you can use most of the features without your personal data being recorded. This means that you can visit most of the site anonymously. In a small number of cases, it is necessary to collect your personal data. For example, when you sign up for (e-mail) alerts or send an e-mail. This data is used to respond to your request. Your personal details will only be collected when you are asked to provide your name, email address or other details that can be traced directly back to you. Your personal details will only be used to improve the Pension Fund’s services to you and to provide you with the information you need. We have taken measures to ensure that your details are processed securely.

In order to provide you with information, the Pension Fund website requires certain data. For example, your IP address is used to locate where the information should be sent. An IP address is not associated with a person, but with the location from which the internet is accessed. If you access the internet from work, this is your company’s IP address. If you use your home computer, your internet service provider is usually passed on.

In addition to your IP address, a number of other details are recorded, such as the type of connection, the browser you use, your computer’s operating system and the pages you have visited on the website. This data is collected by the Pension Fund and is only used to tailor the information on the website to the wishes and preferences of visitors. By recording the most frequently visited pages, the Pension Fund can adapt the navigation menu to meet your needs. The information can also be used to detect any technical problems.

The personal data we process as a participant

If you are a member of the Pension Fund, we process your personal data on the basis of your membership of the pension fund and also to comply with our legal obligations, such as the obligation to establish the identity of our business relations, and our tax obligations. The personal data we process includes: your name, gender, postal address, email address, date of birth, bank account number and Citizen Service Number.

Other service providers process personal data on our behalf on behalf of the Pension Fund. The Pension Fund has agreements with these service providers that process the data. For example, agreements about the security of your personal data. And agreements about how these service providers must carry out their work for the Pension Fund. The agreements are set out in the various processing agreements concluded with these individual service providers. We will not disclose personal data to parties other than these service providers without your consent, unless we are required to do so by law, or to a government agency or private party in connection with a lawsuit, court order, investigation or similar proceedings.

What happens to your personal data?

We do not use data for purposes other than those stated. Under certain conditions laid down by law, we may disclose your data to third parties (e.g. the European Anti-Fraud Office, or national or international supervisory authorities) if this is necessary for and proportionate to specified and lawful purposes.

Retention period for personal data

We retain your personal data for your entire lifetime and beyond. This is because (former) partners or surviving relatives may continue to receive money from your pension for many years.

Your rights

You have the right to request a copy of your personal data (we are obliged to provide this to you), to correct this data if you believe it is incomplete or incorrect, to object to the processing of your data and to have it deleted (if this is possible given the legal obligations).

Cookies or similar technologies

We use functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. These cookies ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we may use cookies that track your browsing behaviour on this site.

If you do not want us to use cookies, you can set your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings. How to do this depends on the browser you use; please refer to the explanation included at the end of this privacy statement.

Who can you contact?

If you have any questions about the above information, please do not hesitate to contact the Pension Fund:

• via (085) 210 41 35; of
• per e-mail: pfrobeco@appelpensioen.nl

If you have any objections to the processing of your personal data, you may also contact:

Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ Den Haag
Tel.: 070-8888 500

This Privacy Statement was last amended on 1 May 2018.